When selecting your items, please carefully consider the dimensions and weight of the earrings as described in the product description.
We regret to inform you that, due to hygiene reasons, we are unable to offer refunds or exchanges for earrings in case of a change of mind or incorrect choice.
However, if any issues arise with your order, such as faulty or incorrect items, please contact us promptly via email: leonnata.com.au@gmail.com In the unfortunate event that your parcel is delivered damaged, we kindly request that you take a photograph before opening it so that we can appropriately address the situation with our delivery company.
We're here to help!
If your earrings arrive damaged or develop a fault within 30 days of purchase, I’ll happily repair or replace them for you. Each pair is individually handmade and unique, so slight variations may occur if a replacement is needed - but I’ll always make it as close to the original as possible. I truly appreciate every order and want you to feel confident shopping with my small business.
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